Knowledge audit at the Teaching and Research Department of the National Medical Sciences Information Center of Cuba
Abstract
Teaching and learning processes are essential cornerstones of present day society, characterized as it is by a predominance of a lifetime learning culture and the progress to more social and open research. A response to such a challenge necessarily includes the study of the intangible assets existing at a given moment and time in a teaching department or institution, with the purpose of defining strategies aimed at improving the capacities of teachers and researchers. The purpose of the study was to audit the organizational knowledge of the members of the Teaching and Research Department, as part of a more general analysis of the technical areas at the National Medical Sciences Information Center of Cuba. To achieve such an end, a qualitative descriptive study was conducted from May to June 2018. A survey was applied which was adjusted to the characteristics of teaching and research activities, and meetings were held with all the employees. Identification was made of the elements characterizing knowledge management among department members, including knowledge, skills and attitudes to conduct the processes they are involved in and habitually socialize in the organization and in national and international environments. Poor visibility in professional social networks was identified as a barrier. Capacity-building strategies should be developed in the conduct of teaching and research processes at the National Medical Sciences Information Center.
Key words: Knowledge audit; teaching; research; health sciences.
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