Behavioral intention to use the Citizen's Electronic Medical Record in Primary Health Care
Keywords:
electronic health records, information technology, health information systems, primary health care, national health strategies.Abstract
To analyze the behavioral intention of using the Electronic Citizen Record of the e-SUS strategy for Primary Health Care, from the perspective of professionals working in family health and oral health teams. Cross-sectional study carried out in Minas Gerais, Brazil, using the Unified Theory of Acceptance and Use of Technology. 139 professionals from family health and oral health teams participated. To test the research model, partial least squares structural equation modeling was applied, and the extracted mean variance, composite reliability and Cronbach's alpha validated the model. The software was well accepted by users. The analysis of the relationship between the constructs identified significance between habit and behavioral intention of use (p = 0.000) and the moderators that influenced the habit construct were age and experience. Significant associations were also observed between experience and expected effort (p = 0.007), age and expected performance (p = 0.018) and gender and expected effort (p = 0.000). The influence of the habit construct on the behavioral intention to use the software was highlighted, since it is relevant to the continued use of a technology. The increase in the number of APS teams that use PEC in their work routine, the perception of professionals that they are qualified and prepared to operate the system, and the interest shown in continuing to use the software in the future, were notable developments in the which concerns the computerization of Primary Health Care in the analyzed region.
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